This Product Care page has been created to guide you through simple, practical instructions to help ensure the safety, performance, and longevity of your products. 

Candle Care

To ensure the best burn, fragrance throw, and longevity of your candle, please follow these care tips:

• Trim the wick to 5mm before each burn to prevent smoking and an uneven flame.
• Allow a full melt pool on the first burn (until the wax reaches the edges of the jar) to avoid tunnelling.
• Burn for no longer than 3–4 hours at a time and never leave a candle unattended.
• Place on a heat-resistant surface, away from drafts, children, pets, and flammable objects.
• Keep the wax free of debris such as wick trimmings or matches.
• Extinguish safely using a candle snuffer where possible—avoid blowing directly onto the flame.
• Stop burning when 10mm of wax remains to prevent overheating the container.

 

Reed Diffuser Care

To enjoy a consistent and long-lasting fragrance from your reed diffuser, follow these simple care tips:

• Place in a well-ventilated area away from direct sunlight, heat sources, and air conditioning to prevent rapid evaporation.
• Flip the reeds every 3-4 days (or as needed) to refresh and strengthen the scent throw.
• Use fewer reeds for a lighter fragrance and more reeds for a stronger scent.
• Avoid placing on delicate or polished surfaces, as fragrance oil may cause damage if spilled. Wipe any spills immediately
• Keep out of reach of children and pets and avoid skin or eye contact with the oil.
• Do not light the reeds or ingest the diffuser liquid.
  

 

Room Spray Care

To get the best performance and safely enjoy your room spray, please follow these care instructions:

• Shake gently before use to ensure the fragrance is evenly dispersed.
• Spray into the air, away from your face, body, and eyes.
• Test on fabrics first before spraying onto linen, curtains, or soft furnishings, as some materials may stain.
• Avoid direct contact with surfaces, especially polished, painted, or delicate finishes.
• Store in a cool, dry place, away from direct sunlight and heat.
• Keep out of reach of children and pets and do not ingest.
• For external use only.

 

Wax Melt Care

For a safe, enjoyable, and long-lasting fragrance experience, please follow these wax melt care instructions:

• Use only with a suitable wax melt burner designed for wax melts.
• Do not add water to the wax melt or burner.
• Place one melt at a time into the burner dish—more is not always better.
• Use an unscented tea light (if using a traditional burner) and ensure it is the correct size for your burner.
• Never leave a burner unattended while in use and keep away from drafts, children, and pets.
• Allow the wax to cool completely before removing or changing scents.
• Do not overheat—if the scent fades, extinguish the heat source and replace the melt once cooled.